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For any complaints, the Partner may send an email to the following address:
The Partner may also send a copy of their complaint to the Prudential Control and Resolution Authority (Autorité de contrôle prudentiel et de résolution, ACPR), either by mail (Banque de France / Request ACPR / TSA 50120 / 75035 PARIS CEDEX 01) or electronically, through the online request portal of the Banque de France.